ECM and Workflow for healthcare revenue cycle improvements

Improving Operational Efficiencies with ECM & Workflow

Are you ready to transform your business office?

With enterprise content management (ECM) and our custom workflow solutions, RCMS can transform static, unstructured information and documents into a dynamic part of your business office operations. Utilizing Hyland’s OnBase ECM software and the RCMS ReSolve® A/R Management Platform, our automated workflow technologies seamlessly integrate to your billing applications and revenue cycle processes, reducing and/or eliminating many of the inefficient, manual processes that require staff intervention. Using advanced document management programming tools, such as auto-indexing and auto-classification, correspondence routing becomes automated, directing documents to designated worklists and departmental work queues. By integrating multiple healthcare information systems and ECM with a common user interface, RCMS can increase productivity, identify defects for timely adjudication, and reduce your cost to collect.

ECM & Workflow Benefits

RCMS provides significant time-saving benefits in many areas, including:

  • Reduced manual tasks and data entry errors
  • Correspondence document management & indexing for quick retrieval
  • Data extraction & normalization of paper-based documents
  • Improved operational efficiencies and turnaround times
  • Integration with other business applications
  • Real-time analytics, reports and scorecards
  • Hosted or on-premise ECM deployment
  • Accountability and audit trails for all processes
  • Professional services team specializing in healthcare claims & billing
  • Easy-to-use intuitive interfaces and HIPAA compliant, secure access


About RCMS

RCMS brings decades of healthcare business office and software development experience to improve your revenue cycle. We can provide hosted or on-site document management and workflow solutions that provide staff with quick access to indexed, searchable documents in all formats. Contact RCMS about improving your operations.


Posted in Enterprise Content Management (ECM), Workflow Automation and tagged , , .