Revenue Cycle Management Resources
Practical guidance and analysis on the issues shaping revenue cycle performance and financial outcomes across healthcare.
How to Assess Your Revenue Cycle for Hidden Performance Gaps
Most revenue cycle conversations today center on AI, automation, and where to invest next. Fewer of them ask the more useful question: where are our existing solutions and processes actually working, and where are they falling short? If you feel like your team is doing everything right but still isn’t moving the needle, that question is worth sitting with.
Cashiering & POS Payment Solutions for Patient Pay & Non-Patient Cash
With our ReSolve® Cashiering & POS Payment Solutions, configurable electronic cash drawer(s) are deployed to assist with the capture, posting and reconciliation of patient payments. Whether they’re a walk-in patient at the time of service or at any other time to make a payment, this virtual cash drawer solution can be deployed to collect copays, deductibles, prior patient balances, as…
Data Aggregation and Automated Decision Making in the Revenue Cycle
For RCMS clients with multiple EMRs and billing applications, the RCMS ReSolve® A/R Management Platform provides the means to consolidate resources and improve business office processes – without having to eliminate hard to displace, vested systems. ReSolve® is complimentary to existing billings systems, also known as ‘host systems’, and other disparate software technology. With this connectivity in place, data-driven decision…
Supercharge Your Enterprise Content Management (ECM) System with Workflow Automation…
For RCMS clients needing to keep up with increased demands, an integrated ECM and Workflow Solution provides the best option for automating back-office processes. Our combination of document management expertise (with Hyland OnBase®) and custom programming capabilities can improve just about any high-volume, document-heavy process. Once implemented, a single workflow solution can save a considerable number of hours in data…
Improving Central Business Office (CBO) Efficiency with Robotics Process Automation (RPA)
IBM describes Robotics Process Automation (RPA) as a form of technology that uses rule-based software to perform business process activities at a high-volume, freeing up human resources to prioritize more complex tasks1. Used in concert with Intelligent Automation (IA), RPA is a sub-discipline of Artificial Intelligence (AI), like Machine Learning (ML). Although distinct in their capabilities, RPA and AI often…
Taking a Comprehensive Approach to Denial Management and A/R
Missing or incorrect information collected at any point in the healthcare revenue cycle can ultimately result in a claim being denied. The use of bots and AI by insurers is also making it easier for them to deny payment. According to a recent survey published by the American Medical Association (AMA), three in five physicians (61%) are concerned that health…
Navigating Complex Business Environments for IDNs
For merchant ships that traverse vast ocean waters, they are equipped with as many as twenty different navigation systems to assist with their journey. From GPS satellite and radar plotting devices to state-of-the-art compass systems, each plays a significant role in getting the cargo and crew safely to its destination. Making the trek on schedule and as efficiently as possible…
Improving A/R Management with Proactive Workflow Processes
RCMS’ solutions can improve a wide range of different patient billing areas where changes to manual work activities and the use of technology can have a significant impact on a health system’s financial performance. With the right tools and workflow processes, first-call resolution and time to collect patient payments can be significantly improved. Using AI-powered solutions, our technology can prioritize…
Real-Time Data Visualization to Improve Your Business Office
Utilizing analytical solutions with Microsoft’s SSRS and Power BI, RCMS’ customized scorecards and management dashboards can help hospitals and healthcare systems to capture, visualize and report on all of their revenue generating resources throughout the enterprise. Integrated with our ReSolve® AI & Workflow Automation Technology, clients can quickly identify and address negative trends and inconsistencies in their revenue cycle. This…
Business Process Consulting for Permanent Revenue Cycle Improvements
Whether you’re trying to improve specific remittance processing and reconciliation tasks or all of your revenue cycle procedures, RCMS Business Process Consulting (BPC) can help to determine the best approach for your organization. From redesigning workflows to implementing innovative technology, we’ll analyze current barriers and make recommendations for improvement. Long Term Strategies that Support Permanent Change Scalable Solutions for the…
Improving Your Revenue Cycle with Enterprise Business Intelligence (BI)
Uncovering hidden trends within your billing and payment data can play a critical role in developing a strategic, successful revenue cycle plan — and in monitoring the progress of incremental modifications. This is especially true when implementing changes across a network of disparate financial applications and processes. RCMS’ systems integration experience and capabilities facilitate seamless data exchange between multiple HIT…
Bridging the Revenue Cycle Gap in Multi-System Environments
For many Health Systems and Integrated Delivery Networks (IDN) that have grown through mergers and acquisitions, there is typically going to be a period of time when claims need to be billed through multiple EMR and Practice Management (PM) Systems. In a perfect world, migrating to a single system for professional billing and hospital billing (for all facilities) would be…
Enabling Enterprise-Level Reconciliation and Audit Controls
In many of today’s Health Systems with multiple Hospitals, Clinics and ASCs, disconnected legacy applications and other sources of data require a significant amount of manual work in order to reconcile all bank deposits being received across all locations. This leads to business office inefficiencies and inaccurate reporting. To tackle this problem in the most efficient way possible, an enterprise…
Leveraging ECM with Your Revenue Cycle Management Objectives
When it comes to getting work done better and faster, having quick access to all of the information you need is paramount to making that happen. Enterprise Content Management (ECM) is about organizing digital assets and automating document-driven processes. For Health Systems and IDNs facing increased demands on staff, integrating ECM technology with their Revenue Cycle Management (RCM) processes can…
Streamlined RCM Processes for Central Business Office Efficiency
RCMS works with Integrated Delivery Networks (IDN) and multi-facility Health Systems to implement solutions aimed directly at improving Central Business Office (CBO) efficiency. Designed to integrate with multiple EHR/EMR and Practice Management Systems, CBOs can manage all of their remittance processing and treasury reconciliation on a centralized platform. Below are a series of benefits that our ReSolve® A/R Management (RCM)…
Technology Solutions for Managing Lockbox Correspondence Documents
RCMS brings decades of business office and software technology experience that helps to improve and/or eliminate inefficient, manual processes within the revenue cycle. One of our strategies to increase productivity and to minimize delays in reimbursement is with the implementation of automated workflows, facilitated by solutions that provide quick access to indexed, searchable correspondence documents. This allows staff to better…