For RCMS clients needing to keep up with increased demands, an integrated ECM and Workflow Solution provides the best option for automating back-office processes. Our combination of document management expertise (with Hyland OnBase®) and custom programming capabilities can improve just about any high-volume, document-heavy process. Once implemented, a single workflow […]
Continue readingworkflow automation
Navigating Complex Business Environments for IDNs
For merchant ships that traverse vast ocean waters, they are equipped with as many as twenty different navigation systems to assist with their journey. From GPS satellite and radar plotting devices to state-of-the-art compass systems, each plays a significant role in getting the cargo and crew safely to its destination. […]
Continue reading
Bridging the Revenue Cycle Gap in Multi-System Environments
For many Health Systems and Integrated Delivery Networks (IDN) that have grown through mergers and acquisitions, there is typically going to be a period of time when claims need to be billed through multiple EMR and Practice Management (PM) Systems. In a perfect world, migrating to a single system for […]
Continue reading
Enabling Enterprise-Level Reconciliation and Audit Controls
In many of today’s Health Systems with multiple Hospitals, Clinics and ASCs, disconnected legacy applications and other sources of data require a significant amount of manual work in order to reconcile all bank deposits being received across all locations. This leads to business office inefficiencies and inaccurate reporting. To tackle […]
Continue reading
Leveraging ECM with Your Revenue Cycle Management Objectives
When it comes to getting work done better and faster, having quick access to all of the information you need is paramount to making that happen. Enterprise Content Management (ECM) is about organizing digital assets and automating document-driven processes. For Health Systems and IDNs facing increased demands on staff, integrating […]
Continue reading
Streamlined RCM Processes for Central Business Office Efficiency
RCMS works with Integrated Delivery Networks (IDN) and multi-facility Health Systems to implement solutions aimed directly at improving Central Business Office (CBO) efficiency. Designed to integrate with multiple EHR/EMR and Practice Management Systems, CBOs can manage all of their remittance processing and treasury reconciliation on a centralized platform. Below are […]
Continue reading
Technology Solutions for Managing Lockbox Correspondence Documents
RCMS brings decades of business office and software technology experience that helps to improve and/or eliminate inefficient, manual processes within the revenue cycle. One of our strategies to increase productivity and to minimize delays in reimbursement is with the implementation of automated workflows, facilitated by solutions that provide quick access […]
Continue reading
Automating RCM Workflow for Multiple EHR/EMR Systems
For larger hospital systems and IDNs with multiple facilities, they can often include hospitals, clinics and physician practice groups with disparate EHR/EMR and Practice Management (PM) systems. Processing claims and payment information from multiple systems and clearinghouses can create certain challenges that result in business office inefficiencies and lost revenue. […]
Continue reading
Fundamental Design Principles for Effective Cash Management
What are your revenue cycle improvement goals for 2024 and beyond? By integrating with your EHR host billing system (or multiple systems), Clearinghouses and other Line of Business (LOB) applications, the RCMS ReSolve® A/R Management Platform can automate workflows that significantly improve a wide array of cash management and revenue […]
Continue reading
Reducing Denials with Integration, Automation, ECM and Analytics
Minimizing Payment Delays with Synchronized Activity Across Multiple Applications RCMS works to improve a wide range of revenue cycle areas where changes to manual work processes and the use of workflow automation technology can have a significant impact on the financial performance of healthcare provider organizations. Our ReSolve® Denial/Defect Management […]
Continue reading
Automated Workflow for Payment Processing and Data Validation
Using Artificial Intelligence (AI) and Robotic Process Automation (RPA) for Efficient Processing of ERA and Paper-Based Remittances. ReSolve® Payment Processing provides for the efficient capture, management, and use of all patient, government and third-party insurance payment data to dramatically improve posting accuracy and exceed benchmarks. Our Payment Processing solutions integrate […]
Continue reading
Linking Enterprise Content Management with Revenue Cycle Automation
Six Steps Toward Taking Control of Your Business Office Unstructured content plagues practically every healthcare organization. It’s the data that resides outside your organization’s core systems and processes. For patient care, it’s the patient information that exists outside your EMR. In patient finance, it’s the data outside your billing and […]
Continue reading
Efficiently Managing Provider Level Balance Adjustments (PLBs)
What Are Provider Level Adjustments? Provider Level Balance Adjustments (aka PLBs) are used to convey adjustment information in 835 files that can increase or decrease healthcare provider payments. It can be confusing to follow and determine what is truly owed for a claim because overpayments are often made by healthcare […]
Continue reading
Key Solution Drivers for Creating Permanent Revenue Cycle Improvements
Implementing Efficient Data Capture and Workflow Automation Whether you’re looking to implement a departmental solution or to install enterprise content management throughout the entire organization, RCMS has the ability and expertise to help you with gaining operational efficiencies and to increase revenue. With the use of advanced data capture technology […]
Continue reading
Cost-Saving ECM & Workflow Solutions For All Industries
Automated Processes — Tailored to Your Business Needs. While the main focus for RCMS is in providing technology to the healthcare market, our document management and workflow solutions can also be applied to many other business sectors. Just like healthcare, industries such as education, energy, financial services, insurance, and manufacturing […]
Continue reading
Using RPA and Workflow Across Multiple EMR & Billing Systems
For RCMS clients with multiple EMR and billing systems, the RCMS ReSolve® A/R Management Platform provides the means to consolidate resources and improve business office processes – without having to eliminate hard to displace, vested applications. One of the many technologies we utilize to do this is robotics process automation (RPA). Using […]
Continue reading
Improving Operational Efficiencies with ECM & Workflow
Are you ready to transform your business office? With enterprise content management (ECM) and our custom workflow solutions, RCMS can transform static, unstructured information and documents into a dynamic part of your business office operations. Utilizing Hyland’s OnBase ECM software and the RCMS ReSolve® A/R Management Platform, our automated workflow […]
Continue reading
Automated Correspondence Management with the Indexing of All Documents
Leveraging Artificial Intelligence (AI) to automate the collection of all correspondence, RCMS is able to create efficiencies throughout the revenue cycle. The key to effective correspondence management is having the right software technology in place to capture paper and electronic documentation in all formats, including scanned mail, faxes, emails and […]
Continue reading
Streamlined PLB Adjustments with Payment History and ICN
RCMS automated workflows and worklisting tools can increase efficiency, improve data accuracy, generate work queues and many other time-saving benefits. Identifying Provider Level Adjustments (PLB) within your ERA payments is just one example of how systems integration and workflow automation can be utilized to reduce and often eliminate manual data-entry […]
Continue reading